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EEAST confirmed as provider for Non-Emergency Patient Transport

23 January 2018


Bedfordshire, Luton and Hertfordshire CCGs have agreed a new contract with East of England Ambulance Service (EEAST) to deliver non-emergency patient transport.

The contract, which will initially run for 2 years commenced on 1 Jan 2018 and will bring assurance to patients, following the closure of Private Ambulance Service (PAS), the previous provider in October.  Since the closure of PAS, EEAST has been delivering services under an emergency contract and are now working to fully mobilise the new substantive contract.

The service provides 365,000 journeys to treatment centres each year across the four CCGs and is a lifeline for patients that have regular appointments for treatment such as dialysis, radiotherapy and chemotherapy.

Dr Alvin Low, on behalf of the Consortium of CCGs said:

“We are delighted to be able to confirm that EEAST has been awarded the substantive contract.  Returning the contract for non-emergency transport to an established NHS provider, will we feel, give assurance to our patients.

Together with EEAST, we have been working hard to confirm the contract to bring stability to the service for patients and staff and to ensure that the service delivered is to the standard we expect for our patients.

We would like to thank all of the staff who have remained committed to patient safety during this transition period and have continued to deliver the patient transport service during a time of unprecedented demand on our health services.”

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