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Bedfordshire patients benefit from Urgent Treatment Centre at Bedford Hospital site

03 October 2018


Monday 1 October saw the opening of the Urgent Treatment Centre (UTC) which offers patients access to same day GP and Nurse appointments from 11am until 11pm, 7 days a week, 365 days a year. 

Appointments can be booked by calling NHS 111.  When calling NHS 111 call handlers supported by a clinical team will assess the patient and if the UTC is the right place for the patient to be treated, they will make the patient an appointment, in most cases, on the same day.  The UTC provides convenient, timed appointments to urgent primary care without the need to sit and wait to be seen and will treat all ages, including babies and children with:

Minor eye injuries
Minor illness
Urine infections
Abdominal pain / back pain
Minor cuts and grazes, scalds and burns

The GP led service is provided by Bedford Hospital and is located next to Accident & Emergency on the Hospital site.  The additional appointments provide access to healthcare that is convenient to patients and enables Emergency teams to focus on the most critically ill patients. 

An appointment is not essential, however those attending without a booked appointment will have to wait to be seen. 

Dr Jonathan Kirkham, Urgent Treatment Centre, Bedfordshire Clinical Commissioning Group, GP Clinical Lead,

“The Urgent Treatment Centre is a new convenient service providing enhanced access to urgent GP/Nurse appointments for all patients across Bedfordshire when these are not available at their own practices or if required out of hours.  There will be extra capacity and resilience going into winter when traditionally there are pressures on all healthcare services.  The Urgent Treatment Centre will complement other enhanced GP services already provided across Bedfordshire such as Out of Hours, the Putnoe Walk-In Centre and Extended Access.  It also represents an opportunity for Accident & Emergency allowing their clinicians to deal with acute medical emergencies more quickly resulting in less waiting and better patient outcomes.”




For more information contact bedsccg.communications@nhs.net or 01525 624440




Notes to editors

Notes to editors
• Bedfordshire Clinical Commissioning Group is responsible for planning, organising and buying NHS-funded healthcare for the 441,000 people who live in Bedfordshire. This includes hospital, community health and mental health services.
• BCCG is run by GPs, nurses, hospital doctors and other clinicians – the people you see whenever you come into contact with the NHS. All 48 GP practices in Bedfordshire are members of the CCG which is divided into five areas, which we call localities. These are: Bedford, Chiltern Vale, Leighton Buzzard, Ivel Valley and West Mid Bedfordshire and all the 48 GP practices in Bedfordshire are members.


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