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Bedfordshire PEPS service shortlisted for National Patient Safety Award

18 July 2014

*The Bedfordshire Partnership for Excellence in Palliative Support (PEPS), reached the top eight finalists for the prestigious National Patient Safety Awards held in London on Tuesday 15 July.


The Bedfordshire PEPS was shortlisted for the End of Life category which Bedfordshire Clinical Commissioning Group (BCCG) commissions to co-ordinate care for palliative patients who are in the last year of their life.


The service provides support to patients, helping them to live as well as they can and to die with dignity. Care is fully integrated to the patient’s needs to ensure a well-managed and responsive service for the individual.


Dr Fran Ross, clinical lead for urgent care at BCCG, said: “Congratulations to our teams at PEPS and Bedfordshire Clinical Commission Group who have worked in partnership to ensure the very best quality of care to those who are nearing the end of their life.


“Getting to the finals for an award of this nature at a national level recognises the calibre and hard work that has gone into delivering a service that is based on patient feedback and good patient outcomes. Despite not winning the award it was a great achievement for us to reach the top eight in this category.”


The End of Life category recognises health care organisations for:

  • Identifying those who are approaching the end of life, inclusive of all disease groups
  • Timely referral to specialist services
  • Enabling patient preference and choice
  • Supportive and sensitive care for patients and their families and carers
  • Ensuring appropriate training in end of life care


The partnership includes the East of England Ambulance Service, local hospitals, community nursing teams, MacMillan nursing, hospices and many other services, and is available for all patients (cancer and non-cancer).


People wishing to refer to Bedfordshire PEPS will need to be registered with a Bedfordshire GP. An initial referral to the scheme may be made by the patient’s GP or another health or social care professional. Patients are also able to self-refer to the service.  Once set up on the register, the patient and their family or carer will be advised how to access and use the PEPS Co-ordination Centre.


For more information, visit www.sueryder.org/PEPS or telephone 01767 641349 to speak to PEPS direct.

Notes to editors


  • Bedfordshire Clinical Commissioning Group is responsible for planning, organising and buying the majority of healthcare for the people of Bedfordshire. It is run and led by local clinicians, including GPs, nurses and hospital doctors. More information can be found at www.bedfordshireccg.nhs.uk


  • Photo caption, from left to right:

Andrew Allen, East of England

Tracy Haddock, lead nurse (PEPS)

Vivienne Tannis support worker (PEPS)

Rachael Houghton, Bedfordshire CCG

Judith Jacklson, PEPS service manager

Sarah Park, East of England Ambulance

Stephen Crawley, information analyst officer

Becky Lupton, community nurse practitioner

Suzanne Tebbert, hospice sister

Gillian Flory, staff nurse (PEPS)


  • More than half a million people die in the UK each year, the majority as a result of chronic disease. Over half of deaths take place in hospital, only about 18% die at home despite two thirds of people indicating that is their preference.


  • Statistics show that 67% (610 patients) on the Bedfordshire PEPS register who died between July 2013 and June 2014 died at home.


  • More than 2,000 patients have been registered on PEPS over the last two years, with an average of 129 new referrals per month since April 2014.


  • As of June 2014, there are a record of 673 active patients registered with the PEPS Partnership Service.

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