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Have your say on GP out of hours and NHS111 services - Survey now closed

16 March 2016


Take our online survey to influence the future of local urgent health care services - it is available until 9am on Monday 4 April.

We would like to hear your views and experiences of the NHS111 phone line and local GP surgery out of hours services as we plan future improvements.

Bedfordshire Clinical Commissioning Group (BCCG) and Luton Clinical Commissioning Group (LCCG) are working jointly to commission these services when the current contracts for GP out of hours cover and NHS111 expire.

NHS111 is a free telephone service where people can speak to a health professional if they need immediate health advice or support when it is not an emergency.

The GP out of hours services mean that a GP or nurse is available to patients even when the surgery is closed and can be contacted by ringing the usual number for your local GP.

Anyone living in Bedfordshire or Luton is invited to take part in the short online survey. It takes approximately five minutes to complete and is anonymous unless you choose to leave your name.

If you have ever called the NHS111 number or used your GP out of hours service, we would like to hear from you. Patients and carers are key to helping us make improvements to 111 and Out Of Hours services for Bedfordshire and Luton residents and the survey also asks people what they think could be improved.

We will listen to the views of local people and take them into account as we plan the future provision of urgent health care services.

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