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Important announcement regarding Non-Emergency Patient Transport.

29 September 2017

It has been announced that Private Ambulance Service (PAS) the provider for Non-Emergency Transport Service (NEPTS) has been issued a winding-up order from HMRC. The consortia for the service (Bedfordshire Clinical Commissioning Group, Luton Clinical Commissioning Group, East and North Herts CCG and Herts Valley CCG) have been working closely to find a short term solution to minimise any disruption for patients. We will keep you informed of progress, but in the meantime, due to press interest, please see the statement the consortia have provided below.

A spokesperson from Bedfordshire, Luton and Hertfordshire CCGs said:

“HMRC has issued a winding up order for Private Ambulance Service, the company that provides non-urgent patient transport in Hertfordshire, Bedfordshire and Luton. The company will cease to trade on 9 October 2017.

As commissioners of non-urgent transport, our patients’ welfare is our absolute priority and our teams are working hard to prioritise transport for those patients most at risk and ensure that eligible patients continue to receive a transport service.

The next step is for NHS clinical commissioning groups in Bedfordshire, Luton and Hertfordshire to appoint an organisation that can provide transport for our patients. We are in discussions with a number of providers to understand what services can be provided quickly and safely.

Any transport provider will be thoroughly assessed and will have to meet strict criteria.

We are confident that patients who are scheduled to attend appointments this weekend will get the transport they need.

Our focus is to ensure a smooth transition from the Private Ambulance Service to a new provider and to minimise any disruption for patients. We understand that patients and their families and carers may have concerns and we would like to reassure them that we are working very hard to resolve any problems.”

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