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How to access your medical records

If you want to view your health records, you may not need to make a formal application. Nothing in the law prevents health care professionals from informally showing you your own records. You can make an informal request during a consultation, or by phoning your GP surgery or hospital to arrange a time to see your records.

Formal request under the Data Protection Act 1998

Applying for access to your health records

Fees to access your health records

Can I access someone else’s health records?

Can I access the health records of someone who has died?

Applying for access to a deceased person’s health records

Fees to access health records of someone who has died

Formal request under the Data Protection Act 1998

 

Under the General Data Protection Regulations, you have a legal right to apply for access to health information held about you. This is known as a Subject Access Request (SAR). 

You can contact your GP, optician or dentist, or by a hospital for your NHS or private health records. A health record contains information about your mental and physical health recorded by a healthcare professional as part of your care. Legally all Subject Access Request must be in writing and you will need to confirm your identity.

Applying for access to your health records

The CCG doesn’t process patient information, however there are some circumstances in which we have to in order to fulfill our role as a CCG. You can learn more on this by reading our Fair Processing Notice.

If you would like make a subject access request to Bedfordshire CCG we ask that you help us to collect your information by downloading and completing our Subject Access Request Form and return it to us using the details on the form.

We aim to process your request within one calendar month. In some rare cases this may not be possible. Should we not be able to meet our deadline, we will make you aware of this at the start of your request.

Fees to access your health records

Under GDPR you will no longer have to pay to receive a copy of your health record.

You may have to pay a fee if you would like more than one copy of your record or if your request is very large and would cost us a large amount of resource to obtain.

If you do need to pay for your subject access request we will inform you of the charges as soon as possible.

 

Can I access someone else’s health records?

Health records are confidential so you can only access someone else’s records if you are authorised to do so.

To access someone else’s health records you must:

  • Be acting on their behalf with their consent, or
  • Have legal authority to make decisions on their behalf (power of attorney) or
  • Have another legal basis for access

Can I access the health records of someone who has died?

Under the Access to Health Records Act 1990, only specific people have the right to apply for access to the health records of someone who has died. They are:

  • The personal representative of the person who has died
  • Any person who may have a claim resulting from the person’s death

Applying for access to a deceased person’s health records

To see a deceased person’s health record, you should apply in writing to the person or organisation that holds the records.

To see a deceased person’s health records, applicants may be required to provide evidence to support their claim and may need to provide evidence of their identity.

Fees to access health records of someone who has died

You may have to pay a fee to view a deceased person’s health records. There should be no charge if the records have been updated in the previous 40 days.

If the records have not been updated in the last 40 days, the maximum charge is £10, whether the records are stored on computer or as paper-based records.

If you require copies of the records, there will be an additional charge. However, this charge should not exceed the cost of making copies and postage costs.

Further information

All requests for access to health records are dealt with by the Information Governance Team on behalf of the CCG.

For further information or guidance about access to health records please contact the Information Governance Team on 01234 263841. Or by writing to: Information Governance Team, NHS Central Eastern CSU, Gilbert Hitchcock House, 21 Kimbolton Road, Bedford MK40 2AW.

For further information about the information we hold about you and why please see the Fair Processing notice

You can also find out more on the NHS Choices website 

 

 

 

 

 

                              This page was last revised on 24/05/2018.

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