East London NHS Foundation Trust (ELFT) provides mental health services for people in Bedfordshire.
The service has been commissioned by Bedfordshire Clinical Commissioning Group (BCCG), in partnership with Central Bedfordshire Council and Bedford Borough Council.
We are committed to the ongoing development of mental health and learning disability services.
Making a difference to people’s lives
The service is centred on the needs of service users, with an emphasis on compassion and empathy. The service has been designed around outcomes which make a difference to the lives of people who receive care, treatment or support. Bedfordshire Mental Health and Wellbeing Service covers four main areas.
four main areas
We invited service users and carers, young people and groups such as Healthwatch to be in a panel to help select the new mental health service provider. The experience of involving the panel members was so positive that the CCG decided to capture the enthusiasm, commitment and views that people expressed with a video.
In the video, group members talk candidly about their experience of mental health care and explain what sort of service would benefit them in the future. They also explain why they volunteered to take part, and the CCG believes this is the first time an NHS commissioner has involved service users and carers in this way. The involvement of service users and carers has been invaluable and they have helped to shape the outcomes on which the new service is to be based.
We would like to thank the service users and carers who have given their time and shared their thoughts in the making of this video.
You can find out more about East London NHS Foundation Trust here.