In partnership with Bedford Borough Council and Central Bedfordshire Council, we are working to improve the provision for Community Health Services to meet the needs of Bedfordshire’s growing and ageing population.
Community Health Services covers ‘cradle-to-grave’ services that many of us take for granted. They provide a wide range of care, from helping patients to manage long-term conditions, to treating those who are seriously ill with complex conditions.
Most community healthcare takes place in people’s homes with teams of nurses and therapists coordinating care and working with professions including GPs and social care. They also provide preventative and health improvement services, often with partners from local government and voluntary organisations.
In order to make improvements to the current service delivery, we asked residents to take part in a short questionnaire, to make sure we have understood what we have been told so far and to understand what is most important to patients and public. This will help us to redesign our services and improve the health of our local population.
The questionnaire has now closed. The findings were shared with the commissioners so they could further refine and shape the services we asked potential providers to develop as part of the competitive dialogue process.
On 16 November 2017 we were delighted to announce that East London NHS Foundation Trust (ELFT) was the preferred bidder to provide Community Health Services in Bedfordshire for the next 5 years - read more here.
In August and September 2015 we invited service user, carers and patient representatives to attend stakeholder meetings to share their experiences of community health services. At the meeting stakeholders told us what worked well, what didn’t work well and ideas of how the service could be provided in the future. A report from the session can be found here.
Patients and carers were also encouraged to provide feedback by completing a questionnaire, the feedback we received can be found here.
The feedback we received from patients, carers and patient representatives are being used to help shape the future service models.