There are a number of national and local organisations who can support a patient and/or their representative through the CHC process.
Beacon works in partnership with NHS England to provide a new service for people in England who need independent expert advice in relation to NHS continuing healthcare. Their advisers are able to help you to understand the eligibility criteria and navigate the assessment and appeal processes.
They have put together a free Navigational Toolkit which is designed to answer a number of common questions about NHS Continuing Healthcare and to give you a comprehensive understanding of the current system.
Age UK have produced a guidance document NHS continuing healthcare and NHS-funded healthcare