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Extended Hours in Primary Care

Patient Survey on Extended Access in Primary Care

In October 2017 we conducted a survey with local people asking their views on GP extended access. 

The results of the survey were used by the primary care team to help them design the services to meet the demands of patients.

The extended access service went live across Bedfordshire during September 2018.

The service provides access to GP or nurse appointments from 6.30-8.00pm weekdays and from between 8.30 – 11.30 and 8.30 - 2.30pm on Saturdays and 8.30 – 11.30 on Sundays.

Please see the Extended Access Engagement Report which provides the results to the survey and an outline of the new service, which is now available to Bedfordshire patients.

Further information on the service can be found here 

Launch of survey September 2017

Bedfordshire Clinical Commissioning Group and NHS England are seeking patients views on extending the opening hours of GP practices in Bedfordshire. Currently most GP practices in Bedfordshire are open between 8.00am and 6.30pm Monday to Friday. These are referred to as “core contracted hours”. Most practices are also open for longer hours on one or two weekdays and some Saturday mornings. These are referred to as “extended hours appointments”.

Our aim is to provide a service to start in April 2019 whereby these “extended hours appointments” are offered every weekday evening and at weekends depending on local demand for ALL patients regardless of which surgery they are registered at. This “extended hours service” could mean visiting a nearby practice other than your registered practice and seeing a clinician from another practice rather than one from your own practice.

The patient survey on Extended Access provison closed on 15 October 2017. 

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