Public consultation about Putnoe Walk-in Centre, Bedford
BCCG is undertaking a formal public consultation on the proposal to close the Walk-in Centre at Putnoe, Bedford.
We are required by NHS England to provide an Urgent Treatment Centre which offers wider access to urgent care and more services than are available at a Walk-in Centre.
The Urgent Treatment Centre (UTC), will open on the Bedford Hospital South Wing site on the 1 October 2018 and is part of a larger plan to develop a new model of care which improves access to urgent care services for local residents and relieves pressures on A&E.
We extended the contract for Putnoe Walk-in Centre to the end of September 2018 so that we could provide like-for-like services while we engaged with residents on the future of urgent care in Bedfordshire.
More recently we agreed an additional extension with Putnoe Medical Centre to continue offering walk-in services from 1 October 2018 until 24 May 2019 * subject to contract variation. The hours will be Monday to Friday 8:00am until 2:00pm and Saturday and Sunday 8:00am to 5:00pm. However, as this is not a like for like solution we are undertaking an extensive short consultation before the changes occur, to speak to those patients who will be most affected by the change and to explore how we might support them.
We therefore propose:
In order to meet the nationally mandated requirement of an Urgent Treatment Centre in Bedfordshire, we propose to close the Walk-in Centre at Putnoe Medical Centre and move walk-in services to the new Urgent Treatment Centre on the South Wing site at Bedford Hospital:
· The Urgent Treatment Centre has the added benefit of access to diagnostic services such as X-ray and other medical test facilities.
· Urgent care services will be further supported by local GP surgeries offering extended hours from 1 September 2018.
· Putnoe Walk-in Centre will remain open on reduced hours from 1st October until 24 May 2019, to help people to get used to the new system, and after this time, the Walk-in Centre will close.
· The UTC which is part of BCCG’s plan to improve urgent health care services, will be open from 1 October 2018, 12 hours a day, seven days a week with bookable appointments offered via the free NHS111 service which is available to call 24 hours a day.
Please give us your views
We want to gather the views of local residents and hear about your experience of using Putnoe Walk-in Centre and why or when you might use urgent care services.
Local residents are invited to take part in a consultation on our proposal about the Walk-in Centre and Urgent Treatment Centre.
The consultation is open from Tuesday 10 July until midnight on Sunday 19 August 2018 and you can take part by completing our online survey.
Information will be available from GP surgeries and places such as libraries, or you can request a copy from firstname.lastname@example.org.