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Consultation and Engagement: You Said, We Did

We want to use this page to share some work we have undertaken in response to public feedback and how it is changing the way we do things in Bedfordshire. 

From this page you can see what we have done following engagement and consultation work. It is very important to us that we listen and act upon feedback that patients and the public have taken time and effort to share with us. 


1. Working with Parent Carer Forms
We regularly work and engage with the parent carer forums in Bedford Borough and Central Bedfordshire.

More information is available here


2. Bedford Hospital Musculoskeletal (MSK) Hydrotherapy Service
Working with Bedford Hospital Trust (BHT) we conducted an options appraisal for delivering hydrotherapy services in Bedfordshire. We wanted to understand which of the options put forward would best meet the needs of patients and the impacts of the different options on patients and their ability to access services.

More information is available here


3. Biddenham New Build Primary Care Facility
Working with partners from The De Parys Group (TDPG) and Linden Road Surgery (LRS), we listened to patients and local residents’ views on a proposal to build a new surgery on the boundary between Bromham and Biddenham.

More information is available here


4. Cancer Health and Care Services
As part of the engagement work for the BLMK Long Term Plan, a number of focus groups were facilitated by Healthwatch Bedford Borough and Healthwatch Central Bedfordshire during 2019.

More information is available here


5. Mental Health
Over the last year our providers and local Healthwatch have engaged with patients, service users and residents.

More information is available here


6. Mental Health Crisis Care
Following on from our previous engagement to understand what services people required when experiencing a mental health crisis ELFT have continued to work in Bedfordshire and Luton with service users, carers and members of the public to co-produce and introduce improved crisis care. A series of user engagement sessions to support the co-production of the extended crisis pathway.

More information is available here


7. Children’s, Adolescent’s Mental Health Services (CAMH Services)
Working with our local authority partners and providers, we have engaged with young people.

More information is available here


8. Future Epilepsy Services
We were commissioning a new Bedfordshire wide Community Epilepsy Specialist Nursing Service and wanted to understand what was important to patients with epilepsy and their family/carers.

More information is available here


9. Future Multiple Sclerosis Services
We were commissioning a new Bedfordshire wide Community Multiple Sclerosis Specialist Nursing Service and wanted to understand what was important to patients with epilepsy and their family/carers.

More information is available here


10. Support for people with Diabetes
We visited the Bedfordshire Diabetes UK Patients Group in December 2019.

More information is available here


11. Long Term Conditions
As part of the engagement work for the BLMK Long Term Plan, a number of focus groups were facilitated by Healthwatch Bedford Borough and Healthwatch Central Bedfordshire during 2019.

More information is available here


12. Heart Services
We held patient workshops to look at how we could make general service improvements to the way that existing heart services are provided.

More information is available here


13. Lung Services
We held patient workshops to look at how we could make general service improvements to the way that existing lung services are provided.

More information is available here


The Consultation and Engagement: You Said, We Did for 2018 can be found here


 

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